Satverse AI - Luxury Fashion SaaS Platform

1. Introduction

Satverse AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We comply with the Information Technology Act, 2000, and other applicable Indian data protection laws.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

Name and contact information (email, phone number, address)
Company name and business details
Payment and billing information
Professional information and job title
Account credentials and authentication data

Usage Data

We automatically collect certain information when you use our services:

Device information (IP address, browser type, operating system)
Usage patterns and feature interactions
Log data and error reports
Cookies and similar tracking technologies
Performance metrics and analytics data

3. How We Use Your Information

We use the collected information for various purposes:

To provide, operate, and maintain our services
To process your transactions and manage your account
To improve and personalize your experience
To communicate with you about updates, security alerts, and support
To develop new features and enhance existing ones
To analyze usage patterns and optimize performance
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate possible wrongdoing
To protect the personal safety of users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection
Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Objection: Object to processing of your information
Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at founder@satverse.in. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.

Types of cookies we use:

Essential Cookies: Required for the operation of our services
Analytics Cookies: Help us understand how users interact with our services
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: founder@satverse.in
Address: New Delhi, India
Data Protection Officer: founder@satverse.in
Udyam Registration: UDYAM-DL-03-0085445