Cookie Policy
Last updated: December 7, 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services. Cookies are widely used to make websites work more efficiently and provide valuable information to website owners.
2. How We Use Cookies
Satverse AI uses cookies for several purposes:
- To enable essential website functionality
- To remember your preferences and settings
- To understand how you interact with our services
- To improve our services and develop new features
- To provide personalized content and recommendations
- To analyze usage patterns and optimize performance
- To deliver relevant marketing and advertising
- To protect against fraud and enhance security
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and authentication. Without these cookies, the website cannot function properly.
Examples:
- Session management cookies
- Authentication and security cookies
- Load balancing cookies
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if error messages are received. These cookies help us improve how our website works.
Examples:
- Google Analytics cookies
- Error tracking cookies
- Performance measurement cookies
Functional Cookies
These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
Examples:
- Language preference cookies
- Theme and display settings cookies
- Feature preference cookies
Targeting/Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Examples:
- Retargeting cookies
- Social media advertising cookies
- Campaign tracking cookies
4. Third-Party Cookies
We also use third-party services that may set their own cookies. These services include:
Analytics Services
- Google Analytics: Helps us understand how visitors use our website
- Mixpanel: Provides detailed product analytics
- Hotjar: Offers heatmaps and session recordings
Social Media
- LinkedIn: Enables social sharing and advertising
- Twitter: Powers embedded tweets and social plugins
- Facebook: Facilitates social login and pixel tracking
Customer Support
- Intercom: Powers our live chat support
- Zendesk: Manages support tickets and help center
5. Cookie Duration
Cookies can be either session cookies or persistent cookies:
Session Cookies
These are temporary cookies that expire when you close your browser. They are used to maintain your session as you navigate through our website.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and provide personalized experiences across sessions.
Our persistent cookies typically last:
- Preference cookies: 1 year
- Analytics cookies: 2 years
- Marketing cookies: 90 days to 2 years
6. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View and delete cookies stored on your device
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner. You can customize your preferences or accept all cookies. You can change your preferences at any time by accessing the cookie settings in the footer of our website.
Opt-Out Links
For specific third-party services, you can opt out directly:
- Google Analytics: Google Analytics Opt-out
- Facebook Ads: Ad Preferences
- LinkedIn Ads: LinkedIn Settings
7. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly. Specifically, you may experience:
- Difficulty logging in or staying logged in
- Loss of personalized settings and preferences
- Inability to use certain interactive features
- Reduced website performance
- Need to re-enter information on each visit
8. Do Not Track Signals
Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we provide you with options to control cookie usage as described in this policy.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The "Last updated" date at the top indicates when this policy was last revised.
10. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: founder@satverse.in
- Address: New Delhi, India
- Data Protection Officer: founder@satverse.in
- Udyam Registration: UDYAM-DL-03-0085445